Connecting and engaging with our customer database has never been better
July 21, 2023
Connecting and engaging with our customer database has never been better
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bloomreach Commerce Experience Cloud
We use Bloomreach to manage events, segmentation, automated flows, manage customer data, weblayers and email marketing.
Bloomreach allows us to understand our database and adjust every single aspect of the customer journey.
Bloomreach allows us to understand our database and adjust every single aspect of the customer journey.
- Email template visual editor
- Segmentation capabilities
- Real-time triggers
- Priority queue - would be good to prioritize certain emails over other in pre defined categories. We have frequency but this would have a deeper control.
- We have experienced a revenue growth after our automated flows were implemented. Reactivation and Incubation
The Bloomreach Commerce Experience Cloud significantly enhances our ability to automate marketing workflows, efficiently utilize merchandising tools, analyze and segment third-party data, deliver personalized customer journeys, and ultimately optimize the overall customer experience. This unified, AI-based platform streamlines processes, enabling targeted marketing efforts, seamless data-driven insights, and improved customer engagement and satisfaction.
Do you think Bloomreach Commerce Experience Cloud delivers good value for the price?
Not sure
Are you happy with Bloomreach Commerce Experience Cloud's feature set?
Yes
Did Bloomreach Commerce Experience Cloud live up to sales and marketing promises?
Yes
Did implementation of Bloomreach Commerce Experience Cloud go as expected?
Yes
Would you buy Bloomreach Commerce Experience Cloud again?
Yes