Communication Doesn't Have to Be Complicated or Expensive
October 27, 2022
Communication Doesn't Have to Be Complicated or Expensive
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- b-hive Communicator
Overall Satisfaction with Broadvoice
We are a non-profit organization that relies on donations from our constituents to operate. Phone-in donations is a major source of our funding, so having a reliable partner in Broadvoice is critical to our mission. The Broadvoice system allows us to not only capture every phone call, but never miss a call through voicemail, caller ID, and forwarding when we are unable to take a call.
Pros
- Crystal clear phone calls with no down time.
- Excellent back end tools to manage our system
- Affordable pricing so the funds we raise go directly to accomplishing our mission
Cons
- Currently we are pleased with how everything is functioning and have not comments on improvement
- No missed/dropped calls
- Good voicemail system
- Call forwarding features
- Positive impact on office expense. Very affordable system.
- Helps us not miss or be unaware of donation calls that support our mission
While there were many features that these other competitors had, Broadvoice had exactly what we needed without being too onerous. Ease of use was a key factor for us and we found Broadvoice was fit that bill better than the others we evaluated.
Do you think Broadvoice delivers good value for the price?
Yes
Are you happy with Broadvoice's feature set?
Yes
Did Broadvoice live up to sales and marketing promises?
Yes
Did implementation of Broadvoice go as expected?
Yes
Would you buy Broadvoice again?
Yes
Comments
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