New User!
April 22, 2024

New User!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Broadvoice

Our non-profit organization replaced our ancient phone service with Broadvoice --- our new cloud-based system!
  • Easy Voice Greeting Setup
  • User Friendly
  • Multiple Options for more efficiency
  • Phone History could be easier to access on the display instead of having to press other buttons to get there...
  • Buttons could be a different color other than the base color being BLACk - i work for an org for the legally BLIND and the numbers are too hard to see/read...
  • We just installed the system - don't have ROI numbers at this time...
Recommended by our IT company...I was not involved in the selection process.

Do you think Broadvoice delivers good value for the price?

Not sure

Are you happy with Broadvoice's feature set?

Yes

Did Broadvoice live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Broadvoice go as expected?

I wasn't involved with the implementation phase

Would you buy Broadvoice again?

Yes

Broadvoice is an excellent option for businesses desiring to streamline their phone system using a cloud-based solution.

Broadvoice Feature Ratings

Hosted PBX
9
Multi-level Interactive Voice Response (IVR)
9
Directory of employee names
9
Answering rules
9
Call recording
9
Call park
9
Call screening
9
Message alerts
10
Online Fax
7
Voicemail Transcription
9
Mobile app for iOS
9
Mobile app for Android
Not Rated
High quality audio
8
High quality video
8
Calendar integration
8
Meeting initiation
8
Record meetings / events
8
Desktop sharing
9
Participant roles & permissions
Not Rated
Centralized communications management
8
Team messaging
8
Team document sharing
8