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The Good, The Bad and The Ugly
Updated June 19, 2018

The Good, The Bad and The Ugly

Monica Claypool | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bullhorn ATS & CRM

We use Bullhorn CRM across our whole organization. It helps streamline our candidate intake, interview and job placement process. It also helps us organize our clients. As an admin, it helps me keep track of who is interviewing and when. It links with Outlook so all emails can be sent via Bullhorn (BH) and automatically documented in the appropriate place i.e., candidate file or client file.
  • It tracks our candidate and client interaction with great detail.
  • I like the Bullhorn for email function - instead of sending an email via Outlook and then having to copy and paste it into BH, BH will open Outlook email for me and then automatically place a copy of the email in the recipients BH profile.
  • BH will parse resumes received via email - lessening the amount of information manually added.
  • Creating reports - I have ones that were created by BH but I cannot change the specifications to meet my end of the year needs.
  • Cannot create an Excel sheet directly from a tear sheet - I have to save the tear sheet then go into the search bar and search for the name of the tear sheet in order to download it as a CSV file.
  • Cannot print task lists - I had to create a ticket and they showed me a workaround.
  • I haven't been in this role long enough to answer
The email templates in BH are much more user-friendly than Taleo. BH's placement process is easier than Taleo's. I used Taleo as a recruiter and I use BH as an admin, so hard for me to compare.
Agile-1 AccelerationVMS, Fieldglass VMS
It tracks candidates, clients and jobs very well. There are some areas though, that have too many steps or are overly complicated like not being to print a task list, but I can print a job list or candidate list. In order to print a task list, I have to select all, then copy and paste into an Excel sheet.

Bullhorn ATS & CRM Feature Ratings

Recruiting / ATS
7.3
Job Requisition Management
8
Company Website Posting
8
Publish to Social Media
8
Job Search Site Posting
8
Resume Management
8
Duplicate Candidate Prevention
8
Candidate Search
8
Applicant Tracking
8
Collaboration
Not Rated
Task Creation and Delegation
5
Email Templates
7
User Permissions
8
Notifications and Alerts
8
Reporting
3

Using Bullhorn ATS & CRM

9 - Recruiters, Account Managers, Admins and Bookkeeper
We do not have in-house support - we rely on Bullhorn Tech support via chat or phone call - very satisfied with the support received
  • Tracking candidates
  • Tracking clients
  • Tracking Jobs