Overall Satisfaction with Canto
The New World Symphony uses Canto across all departments. The integration across the institution allows us to seamlessly work with approved assets and across department lines when collaborating. The most ingrained users are in the Marketing, Communications, and Business Development departments. We have found the Canto platform easy for our staff members to adopt and implement in their workflows.
- Canto creates a centralized hub for collaboration.
- Canto cuts down on project back-and-forth by creating a workspace and communication tool.
- Canto is a user-friendly platform that addresses our archival and asset management needs completely.
- The pricing structure has changed since we first signed on, so renewing our contract based on line item prices that no longer exist was tricky.
- Our graphic designers found the InDesign integration not worth the price, so we didn't renew that portion.
- The facial recognition feature sometimes is very sensitive and you end up with 100 photos tagged by a shadow.
- Canto has allowed us to quickly organize large amounts of assets quickly.
- Canto has given us a centralized area to collaborate on projects without duplicating files and wasting space on internal drives.
- It has been well worth the investment and we have signed a multi-year contract to show our loyalty.
Before Canto, NWS did not have a sustainable DAM platform for its archival and current-year assets. It resulted in a lot of messy files and duplicate assets across users that complicated projects. Canto has been a wonderful solution to so many problems. It also provides the highest quality of customer service. We have a rep assigned to us who is always available and helpful.
Do you think Canto delivers good value for the price?
Yes
Are you happy with Canto's feature set?
Yes
Did Canto live up to sales and marketing promises?
Yes
Did implementation of Canto go as expected?
Yes
Would you buy Canto again?
Yes