Item: CaptivateIQ
Rating: 10
Author: Verified User

Overall Satisfaction with CaptivateIQ

Use Cases and Deployment Scope

We use CaptivateIQ to manage commission payments. For me as a rep, CapitvateIQ gives me clarity on my payouts and helps me ensure I am paid correctly for business I close. For the business, this reduces the amount of back and forth with finance whenever someone has a question about their commission payout. The main thing here is transparency for both sides

Pros and Cons

Pros

User Interface
Clear Data Outputs
Historical Records

Cons

Payout preview doesn't always load, or loads slowly
Notifications/integrations would be helpful i.e. Slack pings
Not clear what the payout review/approval process is

Return on Investment

Productivity - I don't have to worry about my commission payout at all
Trust and alignment - I know I'm getting paid correctly every time

Key Insights

Do you think CaptivateIQ delivers good value for the price?

Yes

Are you happy with CaptivateIQ's feature set?

Yes

Did CaptivateIQ live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of CaptivateIQ go as expected?

I wasn't involved with the implementation phase

Would you buy CaptivateIQ again?

Yes

Likelihood to Recommend

I think this is a great tool at a company that has grown to the point that managing commission payouts with spreadsheets isn't viable. It offers a lot of simple but smart functionality for the individual rep. It also works very well for sales organizations where the commission is based on ARR variance. I am not sure how it would handle organizations with a different commission structure i.e. commission based on retention.

CaptivateIQ Feature Ratings

Comments

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Great tool for an IC