Great Recording Device and Note Taker
May 04, 2023
Great Recording Device and Note Taker
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Chorus by ZoomInfo
We record all customer calls. Its easy to send the recording out after the call and later I'm notified when the client listens to the recording. Its a good way to qualify the opportunity if that recording is viewed multiple times.
I also use the recordings for internal calls. We have a training group who reviews the recording and scores the sales team. This is super helpful for direct feedback and improvement.
I also use the recordings for internal calls. We have a training group who reviews the recording and scores the sales team. This is super helpful for direct feedback and improvement.
Pros
- Getting a notification when someone views the recording.
- Being able to search for next steps or a competitors name.
Cons
- Would like to upload recordings to Chorus. Rare occasions the recorder doesn't join and I will use Zoom.io to record the session. It would still be useful to have this in the Chorus database and send to clients through a chorus link.
- Improved Win Rates
Edit or trim the recording before sending it out.
View notifications when people watch the recording.
Note taking.
View notifications when people watch the recording.
Note taking.
I've never used anything like this before.
We are graded on our calls. If you are scored higher you will receive commission and ultimately a raise for those scores.
Do you think Chorus by ZoomInfo delivers good value for the price?
Not sure
Are you happy with Chorus by ZoomInfo's feature set?
Yes
Did Chorus by ZoomInfo live up to sales and marketing promises?
Yes
Did implementation of Chorus by ZoomInfo go as expected?
I wasn't involved with the implementation phase
Would you buy Chorus by ZoomInfo again?
Yes
Comments
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