Chorus: Must have for a growing sales team
May 04, 2023

Chorus: Must have for a growing sales team

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chorus by ZoomInfo

To record customer conversations and review better ways to pitch. Sharing the learnings with the larger team and also going back and see any important pieces of information that we could have missed out on

Pros

  • joins zoom meetings on its own
  • accurately identifies speakers and speaking portions of the call
  • shares areas of improvement

Cons

  • Better transcript of audio
  • Gamification to engage users
  • Integration with slack for easy access
  • increased rep bandwidth
  • continuous learning
  • teams can collaborate together to pick up best ways to pitch
Text search to identify key competitors being mentioned and battlecards to give reps pointers to use at the right time. Snippets to share interesting pieces of conversation with your team. Leaderboard to gamify the process of continuous learning
It is an essential part of the sales tech stack and is placed well in terms of both pricing and features compared to other alternatives
We use chorus recordings in weekly call listening sessions where the entire team listens to a call and discusses different ways how customer objections could have been handled better. The learnings are then shared with the team and also made battlecards out of
Not much training has happened as the tool is quite self servicable
Gong is a great tool but too expensive for small to mid sized companies to afford. Chorus is more balanced in its pricing and feature offerings

Do you think Chorus by ZoomInfo delivers good value for the price?

Yes

Are you happy with Chorus by ZoomInfo's feature set?

Yes

Did Chorus by ZoomInfo live up to sales and marketing promises?

Yes

Did implementation of Chorus by ZoomInfo go as expected?

Yes

Would you buy Chorus by ZoomInfo again?

Yes

Any growing sales teams needs to learn from their best reps and the easiest way to do it is listen to how they manage a customer interaction. Having a tool like Chorus, makes it easy for you to identify your improvement areas and ensure you're completely focused in the conversation and nor distracted with taking notes of the meeting

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