Customer Churn-Automated
July 12, 2023
Customer Churn-Automated
Score 10 out of 10
Vetted Review
Verified User
Software Version
Professional
Overall Satisfaction with ChurnZero
My team uses ChurnZero to monitor and action against Customer Churn. It is integrated with our Software so we can see when users are in our system and what kind of features they are using/underutilizing.
I particularly use the CS AI tool to compose emails for me. Segments are created and alerts built around those.
I particularly use the CS AI tool to compose emails for me. Segments are created and alerts built around those.
- Segments/Alerts
- CS AI
- Playbook
- Email signature
- View area
- Automation
- Time Savings
Do you think ChurnZero delivers good value for the price?
Yes
Are you happy with ChurnZero's feature set?
Yes
Did ChurnZero live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of ChurnZero go as expected?
I wasn't involved with the implementation phase
Would you buy ChurnZero again?
Yes