ChurnZero helps make more money! | TrustRadius

Use Cases and Deployment Scope

ChurnZero helps me organize my day, track customer needs, and efficiently handle my book of business.

Pros and Cons

Monitor customer health day to day
Send large groups of messages to many customers
Manage renewals and upsell opportunities

Navigating through segments
Better email composing to single contact

Return on Investment

Helped to reduce churn of my customers
Increased communication through customer lifecycle

Alternatives Considered

Salesforce CMS

I prefer that ChurnZero has the health scores and is easier to use.

Key Insights

Do you think ChurnZero delivers good value for the price?

Yes

Are you happy with ChurnZero's feature set?

Yes

Did ChurnZero live up to sales and marketing promises?

Yes

Did implementation of ChurnZero go as expected?

Yes

Would you buy ChurnZero again?

Yes

Other Software Used

Usability

9

It is almost all great but moving around in segments needs improvement.

Likelihood to Recommend

ChurnZero can be modified so that it focuses on factors that important to health with the use of your software or product.