ClickUp is the robust, feature-rich, polished project manager you've been thinking of hiring
September 06, 2023
ClickUp is the robust, feature-rich, polished project manager you've been thinking of hiring
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with ClickUp
We are a small, boutique graphic design agency in [...] TX without a project or traffic manager on staff. So we require a platform that accomplishes the management for us—efficiently. We used Trello for years, but eventually, our client load and workflow complexity kind of outgrew Trello and necessitated a change. We explored a lot of options, but we eventually fell in love with the cleanliness of ClickUp's interface (we are designers, after all!). Their team facilitated some walkthroughs for us as we dug in to vetting the product, and we discovered that it's not just pretty—it's packed full of features that have helped us organize and facilitate some real improvements to our internal and external communications. Namely, the Subtask feature and the ability to define project dependencies has been a game-changer for us, as we frequently work on projects with multiple components, often touched by different members of our teams (or our clients'). Additionally, the Home tab, which offers a comprehensive project outlook has been super helpful in avoiding unnecessary delays in communication or production. We know we've really only scratched the surface of all that ClickUp has to offer, but based on our initial experience, we're pretty excited to see how much more powerful our jobs management can get in the near future. ClickUp has been a win for [...], and we're happy to recommend it to anyone we know.
- Keeps my production schedule, including impending dates, front-and-center
- Notification tab works like a convenient to-do list
- Makes organizing complex projects easy
- While the appearance is pretty inflexible, the interface is highly customizable
- Drag-and-Drop between columns (statuses) doesn't always work
- Maybe more options for customizing the appearance of the app as a whole, or at least customizing client spaces
- No numbers, but our team can all anecdotally attest to increased efficiency
Our team has moved to a hybrid remote/in-office model, and in October 2023, we will become a fully remote agency. This definitively would not be possible without the collaborative improvements we've all enjoyed after the switch to ClickUp—not so much in creative collaboration (that happens for us primarily in-person or via Google Meet)—but in our partnered communications. ClickUp has made it easier for us to stay informed about our respective workloads, communicate about bandwidth relief, share responsibilities across projects, and share clients.
ClickUp's interface is so much more refined than Trello's. From the general visual presentation to the level of control the user has over the interface... It's so much more than a Kanban board, but even its Kanban view is just cleaner. Not to mention that ClickUp doesn't rely on third party development to accomplish its tasks. That can be considered a strength for Trello, in that you could argue that the limits on its functionality are only determined by the limits of its development community. But at a certain scale, there's a level of polish that becomes necessary. ClickUp is just a much more polished product.
Do you think ClickUp delivers good value for the price?
Yes
Are you happy with ClickUp's feature set?
Yes
Did ClickUp live up to sales and marketing promises?
Yes
Did implementation of ClickUp go as expected?
Yes
Would you buy ClickUp again?
Yes