Great Product | TrustRadius

Use Cases and Deployment Scope

It is used as a technical support tool. It helps diagnose computer issues with remote users.

Pros and Cons

The connection is really fast
It is really easy to use
It is low cost

I wish the backend interface was a little easier to use.

Return on Investment

It has a much lower cost than alternatives. So it is worth it.

Alternatives Considered

I have used LogMeIn.

Other Software Used

LogMeIn Central

Likelihood to Recommend

It is well suited for technical support. I wouldn't use it for end user's to connect to the office.