Deputy for Increased Efficiency
November 24, 2021

Deputy for Increased Efficiency

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Deputy

We employ around 100 casual employees at 4 geographical locations each year with various shifts of differing lengths and times of the day. As each shift is different, we need to send notifications to employees at specific locations so they can opt [into work] or not. Employees have different qualifications, so they need to know which shifts they can apply to work as well.

Pros

  • Schedule sharing
  • Location and skills differentiation for shifts
  • Adding qualifications to shifts and to employee profiles
  • Private notes about employees

Cons

  • Having to add multiple shifts when more than one employee is needed for a shift
  • Not having sub-categories to apply to a specific shift when a specific qualification is needed
  • With Deputy, we are able to easily and quickly match to our payroll timesheet (instead of a manual process)
  • It is less time consuming to use Deputy to find availability for shifts rather than reaching out to remote staff via email
  • It's less time consuming to check qualifications for staff wanting to work a shift that requires them

Do you think Deputy delivers good value for the price?

Yes

Are you happy with Deputy's feature set?

Yes

Did Deputy live up to sales and marketing promises?

Yes

Did implementation of Deputy go as expected?

Yes

Would you buy Deputy again?

Yes

It has a user-friendly platform for both administrators and staff.
Adding staff to Deputy and moving their information across was very smooth and easy for both staff and administrators.
Jira Work Management (Jira Core), Atlassian Confluence, Oracle Service (formerly Oracle Service Cloud), Microsoft Teams
The diversity of shift times, needs, and types are easy to schedule when our staff can look at times they are available, and then look further into the details of the shift to see if it suits them. It would be better for some types of the shift to have images or more details, or a link to a separate page, or attach a document.

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