Simple timesheets management solution for a small business
Updated March 01, 2023
Simple timesheets management solution for a small business
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Deputy
We use Deputy to simplify timesheet management. Started using it about two years ago when I first needed to hire people. I spent a few weeks evaluating other solutions and found Deputy to be the easiest to implement and use. It integrates with Xero, has self-service features, and doesn't cost too much. There are occasional bugs with shifts left open and syncing data to Xero, but the support has been responsive.
- Shift Management.
- Xero sync.
- Simplicity of use.
- Shifts are sometimes left open when doing self-service clock out.
- Xero sync broke twice in one year.
- Less paperwork to do.
- Hands off approach.
I tried a few other solutions (can't remember their names now) and Deputy was the easiest to use.
Do you think Deputy delivers good value for the price?
Yes
Are you happy with Deputy's feature set?
Yes
Did Deputy live up to sales and marketing promises?
Yes
Did implementation of Deputy go as expected?
Yes
Would you buy Deputy again?
Yes
Using Deputy
2 - Owner and employee
Just occasional bugs, nothing to support
- Timesheets
- Can't tell
- Not sure
Evaluating Deputy and Competitors
Deputy Implementation
- Implemented in-house
Change management was minimal
- Nothing
Deputy Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved | Difficult to get immediate help Need to explain problems multiple times |
Not needed
Yes - Yes, after a few email exchanges
Support has been satisfactory
Using Deputy
| Pros | Cons |
|---|---|
Relatively simple Easy to use Technical support not required Well integrated Quick to learn Convenient Feel confident using Familiar | Do not like to use |
- Timesheets
- Export to Xero
- Not sure
Yes, but I don't use it