Emplifi is the best in the market
April 20, 2023

Emplifi is the best in the market

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Analytics
  • Dashboard
  • Publishing

Overall Satisfaction with Emplifi Social Marketing Cloud

We use Emplifi to manage social media accounts for IKEA. We can quickly check all the comments, and feedbacks we receive from our customers and are quickly able to resolve any issue, queries or even generally gauge their opinions on some of our products. It's very nifty in being able to do that for us so that we can see how to move on in the future.
  • Dashboard
  • User friendly
  • Analytics
  • More features
  • Dark mode
  • Different folding system for different platforms
  • The ability to check DMs and socials
  • Multiple social media platforms
  • Dashboard
  • Made us closer with our customers
  • Business needs are known
  • Information quickly communicated with customers

Do you think Emplifi Social Marketing Cloud delivers good value for the price?

Yes

Are you happy with Emplifi Social Marketing Cloud's feature set?

Yes

Did Emplifi Social Marketing Cloud live up to sales and marketing promises?

Yes

Did implementation of Emplifi Social Marketing Cloud go as expected?

Yes

Would you buy Emplifi Social Marketing Cloud again?

Yes

It is more suited to a big business that can afford the services. Emplifi is not cheap to purchase and use so this becomes an issue. I think Emplifi can be used by businesses who want to reach more customers via the new emerging tech of this year