G Suite brings a lot of important business features under one roof
May 22, 2018

G Suite brings a lot of important business features under one roof

Anthony Burke | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with G Suite

Everyone in our company uses the G Suite, Gmail as our email server, and we regularly use G Chat for internal communications. Occasionally, we use Google Docs and Sheets, for passing around information that needs editing. We also have clients fill out Google Forms which allows us to easily organize and access their answers and helps us provide the exact services they need.
  • It's straightforward and easy to use.
  • Communicating and sharing material with others in your organization is streamlined through the chat feature and ease of sharing Docs, Sheets, etc.
  • The G Suite houses a lot of features and can feel pretty comprehensive, especially if you use AdWords, Analytics, photos, and features.
  • It's very easy to toggle between accounts and features.
  • Gmail occasionally dumps messages I need into spam, so it's important to keep an eye on that folder if you can't find something.
  • Sharing things through G Drive is not always perfectly compatible. It would be nice if you had the option to save items as different file types in G Drive, rather than having to download items, open them in the right program and then change the file type.
  • G Drive and its many features mesh with what we do as a company, which allows us to use the tools under the G umbrella (analytics, AdWords, etc.) rather than paying for a larger number of individual subscription services.
Office 365, and the Office Suite is probably the only competitor I can really speak to. Generally speaking, Office is great and its products are very powerful. Sometimes the G Suite feels a touch watered-down (for example G Mail vs Outlook or G Docs vs MS Word), but G Suite seems to be closing that gap. Any deficiencies are probably made up for by the fact that you don't have to open up separate programs-they are all available from your G Mail dashboard. G Suite feels more accessible, and I don't really feel like I'm giving much up.
It's very good for internal communication within your company. G Chat and email are accessible from the same screen so you can choose the proper communication method for the situation. If you make use of G Docs, Sheets, Forms, etc. and the G Drive, it is very easy to share materials with co-workers. I don't think I've encountered a situation that the G Suite is ill-suited for.