Pasco COunty
March 29, 2023
Pasco COunty
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Genesys Cloud CX
We use it for Call Center and County users.
- Call Handling.
- Client
- People mgmt.
- Call Reports.
- Old reports.
- Call issues
- None
- We don't measure ROI.
- We are a county government.
Nothing yet.
Overall good.
Nothing, yet.
Do you think Genesys Cloud CX delivers good value for the price?
Yes
Are you happy with Genesys Cloud CX's feature set?
Yes
Did Genesys Cloud CX live up to sales and marketing promises?
Yes
Did implementation of Genesys Cloud CX go as expected?
I wasn't involved with the implementation phase
Would you buy Genesys Cloud CX again?
Yes