Everything you need in one place
August 07, 2019
Everything you need in one place
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gist
Great tool for managing contacts and much more. In-app messaging system with calendar integration for scheduling meetings makes setting up calls a breeze. We can also directly send knowledge base articles from within the messenger. Ability to tag/assign tickets/conversations to other teammates so there's no need to use supplemental tools for task assignments. Tracks user activity and provides real-time data!
- In-app messaging to users and to team members.
- Integration with calendar for scheduling meetings with users.
- Tagging/assigning tickets/conversations to team members for easier collaboration.
- Ability to merge conversations.
- We have gotten more signups because Gist made it easier to set up a meeting with users when conducting product demos.