Great service at an adequate price
January 27, 2020
Great service at an adequate price
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gist
Gist is being used by our customer support
team. We use it for live chat, email marketing automation, and our knowledgebase. It is easily integrated with our website. Thanks to Gist,
we can help our customers during office hours, plan drip
campaigns, send emails to selected groups of customers, maintain our knowledge base, and easily update it when needed.
team. We use it for live chat, email marketing automation, and our knowledgebase. It is easily integrated with our website. Thanks to Gist,
we can help our customers during office hours, plan drip
campaigns, send emails to selected groups of customers, maintain our knowledge base, and easily update it when needed.
- Software is constantly updating and improving.
- They have responsive support that is always ready to answer any questions.
- They have some bugs in their WYSIWYG in knowledge base.
- Our email templates broke after one of their system updates.
- Helping to turn prospects to customers.
- Saving costs.
- Intercom
Gist offers the same features at a much lower price. We haven't noticed the difference in features.