Gong Helps Me Stay Well Ahead of My Deals
May 24, 2022

Gong Helps Me Stay Well Ahead of My Deals

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong

We use Gong to record our customer interactions. It gives our leadership the opportunity to learn about knowledge and product gaps, and get direct access to customer feedback, on demand. It also helps us resolve customer disputes if any should arise.
  • Records calls / meetings
  • provides transcripts of meetings
  • helps analyze calls
  • None that I can think of right now
  • No negative impact so far
  • has helped us analyze sales calls better
  • helps us stay on top of our sales funnel
While Gong.io provide a great deal of insight, it's not a complex product and is very intuitive, and easy to use.
Gong has provided accurate and actionable insights by providing transcripts of our customer calls while it provides analysis for those calls.

Do you think Gong delivers good value for the price?

Yes

Are you happy with Gong's feature set?

Yes

Did Gong live up to sales and marketing promises?

Yes

Did implementation of Gong go as expected?

Yes

Would you buy Gong again?

Yes

- Direct client interaction
- Complex sales cycles
- Calls with 3 attendees or more