Amazing transparency for sales managers
November 03, 2023
Amazing transparency for sales managers
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gong
We use Gong to record calls and forecast deals. For call recordings reps use it to stay organized on their deals. Managers use it to coach reps and especially ramp new reps. Forecasting is my favorite part as a front line manager. I manage 11 reps and Gong gives me great access to see what is happening with all deals, rather than having to constantly ask reps myself
- Tracks activity on a deal
- records calls and key phrases used in calls
- provides managers with insight into deals
- tracking agency partners in deals
- transcibing calls when people talk fast
- recommendations of what to do in deals
- ROI
- Time savings
- transparency
- rep coaching
The call summaries have been very help for me as a manager. Now rather than listening to a call and I read the summary
Yes - we track competitors mentioned in each call. So in aggregate we can see how often each competitor is being mentioned every month. This helps us understand where competitors are with our market
- Outreach
We felt that Gongs forecasting was superior in terms of functionality and user experience
Do you think Gong delivers good value for the price?
Not sure
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
Yes
Did implementation of Gong go as expected?
I wasn't involved with the implementation phase
Would you buy Gong again?
Yes