Gong has changed how our organization conducts business
March 05, 2020
Gong has changed how our organization conducts business
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gong.io
I thoroughly enjoy Gong. It allows me to have a safety net in referring back to my customer meetings. It is incredibly helpful as I also refer back to the recordings that took place in the sales cycle for my customers. It has changed the way our organization conducts business.
My feedback to the gong team would be to make the transcribing component of the tool more accurate. It is still quite a bit off and so taking notes is still required. If I could get this piece more accurate, it would drastically reduce my manual efforts.
My feedback to the gong team would be to make the transcribing component of the tool more accurate. It is still quite a bit off and so taking notes is still required. If I could get this piece more accurate, it would drastically reduce my manual efforts.
- It holds internal teams and our customers accountable.
- Transcribing calls.
- The UI is still clunky.
- Transparency.
- Accountability.
Do you think Gong delivers good value for the price?
Not sure
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Gong go as expected?
I wasn't involved with the implementation phase
Would you buy Gong again?
Yes