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Love gong!
August 18, 2021

Love gong!

Christopher Cardone | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong.io

Gong.io is used to help all our customer-facing teams record, analyze, and receive coaching on our calls to uplevel the way we're servicing customers and develop further skills to grow our careers. This helps our managers be more effective when delivering coaching.
  • Voice transcription.
  • Follow-up reminders.
  • Automatic recording and reporting.
  • Transcription accuracy
  • Transcription
  • Reminders
  • Daily summary
  • Strategic coaching

Do you think Gong delivers good value for the price?

Yes

Are you happy with Gong's feature set?

Yes

Did Gong live up to sales and marketing promises?

Yes

Did implementation of Gong go as expected?

I wasn't involved with the implementation phase

Would you buy Gong again?

Yes

One of my favorite tools. Always make sure my calls are recording since Gong.io helps me avoid the need of taking notes and allows me to focus on my call.