GoTo it NOW!
Updated March 17, 2023

GoTo it NOW!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Connect

VOIP communication. Available on all of our devices no matter where we may be. Excellent service, highly recommended. GoTo purchased the company we were using previously... and this is much better. The quality of calls is outstanding, regardless of cellular or wireless connection. Customer service solves any infrequent issue promptly and satisfactorily. Best service we've had in the past 10 years.
  • quick connection time
  • clear voice recognition
  • caller ID is adequate
  • occasional call disconnect
  • occasional service interruption
  • reasonable cost
  • nonexistent down time
  • fast connections
Only used for phone service
others work well for interactive video conference, mostly initiated be someone else

Do you think GoTo Connect delivers good value for the price?

Yes

Are you happy with GoTo Connect's feature set?

Yes

Did GoTo Connect live up to sales and marketing promises?

Yes

Did implementation of GoTo Connect go as expected?

Yes

Would you buy GoTo Connect again?

Yes

GoTo Connect Feature Ratings

Not Rated
Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
Not Rated
Call reports
Not Rated
Directory of employee names
Not Rated
Answering rules
Not Rated
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
6
Video conferencing
Not Rated
Audio conferencing
Not Rated
Video screen sharing
Not Rated
Instant messaging
Not Rated
Mobile app for iOS
9
Mobile app for Android
Not Rated