Great remote support software at a great price
May 22, 2023
Great remote support software at a great price
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with GoTo Resolve
I use GoTo Resolve for remote support of our employees computers and mobile devices. I also use it to gather useful information from a PC with the client installed.
- Remote Support
- Unattended access
- System information gathering
- Unattended access does not always work
- Remote installation of software
- Desktop Client is not reliable
- GoTo Resolved has saved us time help users solve problems remotely
- GoTo Resolve has saved us time on fixing PC without having to ship them
- GoTo Resolve helped us troubleshoot performance issues with the monitor
GoTo Resolve has had a positive impact on our company with the remote support portion of the software. It is easy to use and easy to get connected to our end users PCs.
GoTo Resolve has a better unattended access setup and with the client you can gather information about a PC.
Do you think GoTo Resolve delivers good value for the price?
Yes
Are you happy with GoTo Resolve's feature set?
Yes
Did GoTo Resolve live up to sales and marketing promises?
Yes
Did implementation of GoTo Resolve go as expected?
Yes
Would you buy GoTo Resolve again?
Yes