GoToWebinar Review
Andrew Starodubtsev | TrustRadius Reviewer
February 14, 2020

GoToWebinar Review

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with GoToWebinar

GoToWebinar is being used by me as a user for watching webinars, web presentations, live streams, demos, online meetings, etc. as enterprise companies, vendors, and many other tech businesses prefer using GoToWebinar for reaching audiences for its stability and simple and intuitive UI. I am aware of extensive GoToWebinar functionality, though I rarely use it.

  • Compatibility with multiple browsers, especially chrome Linux
  • Intuitive interface
  • Dark mode
  • Minimalistic theme
  • Influenced to raise the standards to high quality.
GoToWebinar is secure, stable, and reliable by default and in general great solution for large groups of attendees. As for my personal experience, I have not had any reliability issues with GoToWebinar. Even on rare occasions of network slowdown it seems there is some kind of caching and error correction so video stream is constantly smoothed out.
Not sure, I did not use post-webinar engagement features, just webinar recordings and rating polls.
GoToWebinar
I will surely recommend GoToWebinar to marketing teams making product presentations, technical overviews, in situations when the focus is on presenting an idea or sharing the essence of some new product, service, model, concept, architecture, and webinar audience is colleagues. Or, in scenarios when the goal is to create an intersection of stability and novelty of webinar material.

GoToWebinar Feature Ratings

Audience polling
10
Q&A
10
Dashboards
10
Data exportability
10
High quality audio
10
Mobile support
5
Participant roles & permissions
10
Confidential attendee list
10
Branding options
7
Integration to Marketing Automation
7
Calendar integration
10
Record meetings / events
9
Slideshows
10
Event registration
9

Evaluating GoToWebinar and Competitors

  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Vendor Reputation
  • Positive Sales Experience with the Vendor

GoToWebinar Support

ProsCons
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None

Using GoToWebinar

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None