1. Home
  2. Sales Engagement Platforms (SEPs)
  3. Groove, a Clari company Reviews
  4. User Review of Groove, a Clari company
Quick and easy Salesforce Activity logging with Groove
November 30, 2022

Quick and easy Salesforce Activity logging with Groove

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

We needed a tool to automatically capture interactions with customers in Salesforce. Adoption of activities was very low when created directly in Salesforce. Groove allowed us to automate the capture of activities and calendar events into Salesforce with minimal involvement from the users. This is data we did not have any insight into before. We are also capturing a larger amount of contacts in Salesforce since it is now much easier to create new contacts through Groove.
  • Automatic logging of emails from Outlook to Salesforce
  • Automatic logging of calendar events from Outlook to Salesforce
  • Quick call logging using the Dialer application
  • Easy meeting scheduling with the Scheduler tool
  • Better compatibility with older versions of Outlook and Windows
  • A more robust mobile app with functionality to make calls directly from the app and log those to Salesforce
  • Ability to better customize what data integrates to Salesforce and how
  • Activity logging
  • Easy contact creation
  • Meeting scheduler
  • Reducing time for reps to create activities and contacts in Salesforce
  • Increased visibility of sales engagement with customers
  • Efficiency gains when scheduling meetings
The Outlook add in is very easy to understand and use. The Chrome extension is also easy to use. The mobile app could be improved to have better functionality like making calls from the app. Sometimes the Outlook Add in has some stability issues causing users to have to either log back into Groove or close Outlook and reopen.
Groove was selected as the vendor of choice after our evaluation of possible tools. We evaluated Salesloft, Outreach and Groove. Ultimately, Groove met our requirements better and had a better user interface versus the other vendors.

Do you think Groove, a Clari company delivers good value for the price?

Yes

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

Yes

Did implementation of Groove, a Clari company go as expected?

Yes

Would you buy Groove, a Clari company again?

Yes

Groove is great at capturing activities automatically and logging those to Salesforce. This will provide valuable data to leaders to better understand engagement and effectiveness of their representatives. Groove can help to better understand email effectiveness and allow for users to change email behavior to get a better result. Increased efficiency with scheduling meetings with customers and reducing back and forth by using the scheduler tool.