View on review
January 17, 2023
View on review
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Groove
Me and my team use Groove on a daily basis for various purposes and Groove has kind become our lifeline.
My team uses it for tracking emails.
For campaigns
For mail acknowledgements
Lead handling process
Renewal reminders
SFDC integration of data
My team uses it for tracking emails.
For campaigns
For mail acknowledgements
Lead handling process
Renewal reminders
SFDC integration of data
- Groove helps in setting important reminders, which if missed may lead to huge business loss
- Groove campaigns are such big time savers that it helps utilise the time of team for quality work instead of monotonous work
- It helps decipher the interest level of customers via tracking feature
- The integration with Salesforce helps keep track of the tasks and saves duplication of work
- Campaigns should be possible for contacts outside of Salesforce. That will help reach out to more contacts.
- Sometimes its tough to understand if the tracking counts our own company domains also. If there is a breakup of the views it will be helpful
- Reminders
- Groove campaigns
- SFDC integration
- It has certainly reduced man-hours for clerical work thus resulting in qualitative work to bring in more revenue
- Faster lead management leading quicker closure of leads because leads become cold if not contacted in time
- The automatic reminders help to do renewals on time and retain business for our SaaS industry
Groove is way more advanced than any other tool that we have earlier used and the most importantly it helps us keep all data in our CRM Salesforce
Do you think Groove, a Clari company delivers good value for the price?
Yes
Are you happy with Groove, a Clari company's feature set?
Yes
Did Groove, a Clari company live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Groove, a Clari company go as expected?
I wasn't involved with the implementation phase
Would you buy Groove, a Clari company again?
Yes