Easy to review when you're in the middle of a conversation and need answers.
October 06, 2023

Easy to review when you're in the middle of a conversation and need answers.

Nikhole Silva | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

I use Guru to help me to recall most information for example location address, any changes or updates of services, updates on sales promotions or price changes. We provide people insight on what our services are and Guru helps me to look up details about programs or just questions about services that I'm not sure about. Guru helps to keep all of this data available in one place, and easy to find.
  • Keeping information that's important on my dashboard.
  • Intuitive so I only have to type a few words to find what I am looking for.
  • Keep me from having to repeatedly look to management for answers. I can look them up myself
  • I'd like to be able to have more than one Guru card open at once.
  • Having my most used information available in one place
  • Being able to quickly look up information
  • Being able to use links within cards for easy reference
  • My business is to sell memberships for the company I represent, Guru helps me sound knowledgeable of what we offer even if I forget some details
Excellent source of information. Both are extremely useful but Guru offers more as far as researching needed information.

Do you think Guru delivers good value for the price?

Not sure

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Guru go as expected?

Yes

Would you buy Guru again?

Yes

When there is a new hire Guru is a good way to keep instruction on any script, or how to work devices. I'd recommend it because I know a few companies that get many hires and it is very time consuming waiting for them to manually take notes or memorize tasks.

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