Heap is the way!
July 26, 2022

Heap is the way!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with Heap

At Moody's we utilize Heap to understand how our clients use our application and if they use new features we roll out. We also try to understand where clients drop off or spend too much time on certain functions to offer them training, etc. Heap is a great analytics tool for any company looking to understand their clients' sessions.
  • Capture clicks
  • Create dashboards
  • Understanding their sessions
  • Pre-defined events
  • Separating countries
  • Backwards compatibility
WalkMe is great but does not have the power that Heap does

Do you think Heap delivers good value for the price?

Yes

Are you happy with Heap's feature set?

Yes

Did Heap live up to sales and marketing promises?

Yes

Did implementation of Heap go as expected?

Yes

Would you buy Heap again?

Yes

Heap is great in every way. Dashboards are easy to create and maintain.