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Heap is Great!
November 17, 2022

Heap is Great!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Growth

Overall Satisfaction with Heap

We use Heap to track usage metrics, especially with new product launches.
  • Visual dashboards
  • Organizing data
  • Data flexibility
  • Sensitive variants--I can get multiple different results from the same dashboard.
  • More explicit with dashboard filters.
  • Discovery of other data dashboards--can only find ones I've been linked to and I have to bookmark them.
Heap is better than Lookr.

Do you think Heap delivers good value for the price?

Not sure

Are you happy with Heap's feature set?

Yes

Did Heap live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Heap go as expected?

I wasn't involved with the implementation phase

Would you buy Heap again?

Yes

We were using it to track conversion on a new product launch and it was good for that. Other teams seem to get a lot of success in using it to track different A/B test variants. It does a good job with data visualization, too, especially for our conversion funnel needs.