Item: Hootsuite
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

I use Hootsuite to schedule social media posts on Facebook, Twitter, Instagram, and Linkedin. I also use the analytics Hootsuite provides. It makes it easy to post and keep track of the performance of each post.

Pros and Cons

Social media scheduling
Social media analytics
Keeping track of top performing posts
Customer messaging management

Hootsuite could do a better of job of showing month in the dash board.
The image editing is limited and could be better.
Analytics can be confusing at times.

Return on Investment

Improved scheduling
Saved time duplicating and editing posts
Improved analytics presentation.

Alternatives Considered

I do not use other tools similar to Hootsuite.

Support Rating

I have rarely had to use the support. Everything is readily available and simple to use.

Key Insights

Do you think Hootsuite delivers good value for the price?

Yes

Are you happy with Hootsuite's feature set?

Yes

Did Hootsuite live up to sales and marketing promises?

Yes

Did implementation of Hootsuite go as expected?

Yes

Would you buy Hootsuite again?

Yes

Likelihood to Recommend

I think Hootsuite does a great job of allowing advanced scheduling of social media posts. It makes my life easier. Also, editing, duplicating, and deleting scheduled posts are easy and to the point. The analytics good improves and be more intuitive. Sometimes it is confusing and time-consuming to find the right data. Hootsuite should have the top 5 most relevant data points readily available. It could also make it easier to run analytics for multiple social media channels in the same run without having to run analytics separately for each.

One satisfied user

Software Version

Overall Satisfaction with Hootsuite