Hootsuite knows about customer satisfaction!
February 16, 2024
Hootsuite knows about customer satisfaction!
Score 10 out of 10
Vetted Review
Verified User
Software Version
Hootsuite Professional
Overall Satisfaction with Hootsuite
My business uses Hootsuite for social analytics and management! I am the primary user and I use it 3 to 4 times a week.
- Engagement analytics
- AI inspiration
- Suggested analytic metrics
- LinkedIn tagging capabilities
- Publishing issues
- Time saving with approvals
- Analytics share insights on engagement, impressions, and followers
Ensuring all of our posts cross channel are about the same topics through the scheduler is awesome!
I think the two are extremely comparable, however, the social listening on sprout is more advanced and they can use your account data from up to two years back. Hootsuite is B Corporation though, which is preferred for our vendors.
Do you think Hootsuite delivers good value for the price?
Yes
Are you happy with Hootsuite's feature set?
Yes
Did Hootsuite live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Hootsuite go as expected?
I wasn't involved with the implementation phase
Would you buy Hootsuite again?
Yes