HubSpot CRM offers features to ease out the process configuration experience
August 11, 2021
HubSpot CRM offers features to ease out the process configuration experience

Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with HubSpot CRM
HubSpot is used for managing operations of sales & post-sales services in the organization. It is being used by various departments viz. Expansion, KAM, Finance, SCM, etc. to efficiently manage their operations and facilitate business processes. Basically, it is used to put different approval processes in place, integrate with other downstream systems & fetch data from their end.
Pros
- Provides clear visibility of the business processes which allows for greater insights into the business development.
- Provide methods to ensure timely notifications to the customers increasing customer experience & to the internal teams to swiftly complete the process within a specified period.
- Helps to automate various processes & reduce manual effort on part of the various teams directly impacting their productivity positively.
Cons
- Allowing for easy data entry level validations
- User management could be improved
- Allowing for easy retrospective changes on the data set
- Increased sales rep adoption
- Increased cost savings
- Reduce manual effort on part of the various departments
HubSpot has greatly impacted the alignment between [the] sales & marketing teams as they helped to increase the conversions while directly integrating the customer details with HubSpot. It has also helped to easily manage the leads generated through the HubSpot's marketing feature allowing an increase in conversions and in turn impacting the revenues positively.
Do you think HubSpot CRM delivers good value for the price?
Yes
Are you happy with HubSpot CRM's feature set?
Yes
Did HubSpot CRM live up to sales and marketing promises?
Yes
Did implementation of HubSpot CRM go as expected?
Yes
Would you buy HubSpot CRM again?
Yes
Comments
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