Item: HubSpot CRM
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

We use it to keep all of our contacts and the companies that we work with. We can search for them and find their information - and put them in sales sequences or marketing workflows. We can email from HubSpot and also use the call feature. We can create notes and log what we have done with each individual contact. HubSpot also lets us know when a contact visits our site and clicks on one of our links. It’s very organized and helpful.

Pros and Cons

Call feature.
Templates.
Sequences.

Email opens.
Email clicks.

Return on Investment

I am not sure.

Usability

I haven’t used any other types of CRM software, so I am unable to compare it to anything else.

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Likelihood to Recommend

It’s a very organized website and I like the fact that it’s very easy to use. I can easily find a contact or company and see the history when it comes to who I am looking up.

HubSpot CRM Review

Overall Satisfaction with HubSpot CRM