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How to lower your X-Mod
December 15, 2021

How to lower your X-Mod

Christopher O'Neill | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We use HubSpot as is CRM for sales specifically. All of our outreach is based on HubSpot. We just switched over from salesforce. I like it better because of the automated emails and that you can see when a prospect looks into an email. It has made the process less labor-intensive.
  • Email
  • Prospecting
  • LOGGING CALLS
  • ROI
Overall the user experience has been awesome. Much better than salesforce I would say. Salesforce should be used for 1000 person companies and HubSpot did a good job of managing smaller teams. If I had a business I would use HubSpot all of the time. Much better good job team.
Overall the user experience has been awesome. Much better than salesforce I would say. Salesforce should be used for 1000 person companies and HubSpot did a good job of managing smaller teams. If I had a business I would use HubSpot all of the time. Much better good job team.
Overall the user experience has been awesome. Much better than salesforce I would say. Salesforce should be used for 1000 person companies and HubSpot did a good job of managing smaller teams. If I had a business I would use HubSpot all of the time. Much better good job team.

Do you think HubSpot CRM delivers good value for the price?

No

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

I would recommend HubSpot to smaller businesses. Larger businesses should be focused on big picture items. HubSpot has a good focus on managing 1000 leads or less, is what I have found. I would recommend this to someone who has less than 100 employees. Tracking emails are important to supporting feedback for sales dudes.

HubSpot CRM Feature Ratings

8.7
Customer data management / contact management
9
Workflow management
10
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
6
Interaction tracking
8
8.7
Case management
9
Call center management
7
Help desk management
10
8.5
Lead management
7
Email marketing
10
8.7
Task management
8
Billing and invoicing management
8
Reporting
10
10.0
Forecasting
10
Pipeline visualization
10
Customizable reports
10
7.3
Custom fields
8
Custom objects
7
API for custom integration
7
8.0
Role-based user permissions
8
Single sign-on capability
8
8.5
Social data
8
Social engagement
9
9.5
Marketing automation
9
Compensation management
10
9.0
Mobile access
9