Item: HubSpot CRM
Rating: 9
Author: Christopher O'Neill

Use Cases and Deployment Scope

We use HubSpot as is CRM for sales specifically. All of our outreach is based on HubSpot. We just switched over from salesforce. I like it better because of the automated emails and that you can see when a prospect looks into an email. It has made the process less labor-intensive.

Pros and Cons

Email
Prospecting

LOGGING CALLS

Return on Investment

ROI

Usability

9

Overall the user experience has been awesome. Much better than salesforce I would say. Salesforce should be used for 1000 person companies and HubSpot did a good job of managing smaller teams. If I had a business I would use HubSpot all of the time. Much better good job team.

Alternatives Considered

Overall the user experience has been awesome. Much better than salesforce I would say. Salesforce should be used for 1000 person companies and HubSpot did a good job of managing smaller teams. If I had a business I would use HubSpot all of the time. Much better good job team.

Key Insights

Do you think HubSpot CRM delivers good value for the price?

No

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Likelihood to Recommend

I would recommend HubSpot to smaller businesses. Larger businesses should be focused on big picture items. HubSpot has a good focus on managing 1000 leads or less, is what I have found. I would recommend this to someone who has less than 100 employees. Tracking emails are important to supporting feedback for sales dudes.

How to lower your X-Mod

Overall Satisfaction with HubSpot CRM