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HubSpot Review
July 25, 2022

HubSpot Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We use HubSpot to keep track of deals, calls, emails and any kind of contact with a client. We also use it to review our sale pipelines and see daily employee activity.
  • Keeps everything clear.
  • Links to Outlook.
  • Keeps all information on contacts/companies in one place.
  • Sometimes the link to Outlook goes wrong.
  • A way to clear out unused companies easier.
  • Increased sales opportunities.
  • Shorter Deal Cycles.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

HubSpot is well suited for keeping track of work, calls, emails and any contact. It is also suitable to see deals moving through a pipeline and seeing how much work you have completed each day. Tasks also help to keep on top of work.

HubSpot CRM Feature Ratings

7.0
Customer data management / contact management
8
Workflow management
7
Opportunity management
6
Integration with email client (e.g., Outlook or Gmail)
6
Quote & order management
7
Interaction tracking
8
3.3
Case management
5
Call center management
3
Help desk management
2
6.5
Lead management
7
Email marketing
6
7.3
Task management
8
Billing and invoicing management
7
Reporting
7
8.7
Forecasting
8
Pipeline visualization
9
Customizable reports
9
6.3
Custom fields
8
Custom objects
4
API for custom integration
7
6.0
Role-based user permissions
8
Single sign-on capability
4
7.0
Social data
7
Social engagement
7
7.5
Marketing automation
9
Compensation management
6
8.0
Mobile access
8