HubSpot is the best CRM for a budget restricted brand!
March 17, 2023

HubSpot is the best CRM for a budget restricted brand!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

The business needed a more organized and automated sales process and HubSpot provided that. We also use it for reporting to our owners as well as connecting it to our scheduling billing programs.

Pros

  • Automating the sales process
  • Simplifying the quote and contracts that we create
  • Helping organize each sales associate's workflows

Cons

  • I wish there were other options for unenrolling a prospect from a sequence in the Sales portal (clicking a link, etc)
  • I wish changes made to sequences affected those already enrolled
  • Much more streamlines sales processes
  • Easier to train with HubSpot
  • More transparency and trackable progress
The interface is very easy to navigate compared to other CRMs. I have not fully used another CRM, though. I've only demoed others.
Honestly, we were able to weed out employees who were scraping by without producing before we were better equipped to report on their progress.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

I think that, for the price, HubSpot is a great CRM. We demoed a lot of options and HubSpot was by far the best in our budget.

HubSpot CRM Feature Ratings

Customer data management / contact management
8
Workflow management
6
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
7
Quote & order management
7
Interaction tracking
9
Task management
6
Reporting
8
Forecasting
Not Rated
Pipeline visualization
7
Customizable reports
8
Custom fields
7
Custom objects
8
API for custom integration
Not Rated
Role-based user permissions
7
Single sign-on capability
8
Marketing automation
8
Mobile access
5

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