Quite the journey with HubSpot!
May 25, 2023

Quite the journey with HubSpot!

Omar Montes Leon 🦁 | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I use HubSpot to manage our sales pipeline and ensure we have all the data to make the right decisions on how to retain and increase our clientele. Also, we send our follow-up and welcome emails through HS and keep track of our engagement using the native Analytics tools.
  • Create analytics reports.
  • Collecting Data.
  • Customer support.
  • Email and Communication tracking.
  • Workflows.
  • 17% on increased sales rep adoptions, they find it easier to use than other tools.
HubSpot CRM is a very user-friendly interface and intuitive design. Navigating and adapting to the platform is easy, even with limited technical expertise. The user interface is clean, organized, and visually appealing, contributing to a positive user experience.
It is honestly unparalleled.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

HubSpot CRM is an exceptional solution for managing our company's data effectively, providing a centralized hub for critical information. Its seamless integration capabilities allow us to connect with other platforms and systems effortlessly, ensuring a unified and streamlined workflow. One of the critical advantages of HubSpot CRM lies in its powerful analytics tools. By consolidating our data from various sources, we gain a comprehensive view of our business performance. This empowers us to make informed decisions backed by data-driven insights. HubSpot's visualization capabilities are top-notch, enabling us to represent our data in meaningful and visually appealing ways, facilitating better understanding and interpretation. Overall, HubSpot CRM's ability to consolidate and manage our data and its seamless integrations and robust analytics tools enable us to optimize our operations and drive more efficient decision-making processes. With HubSpot, we have a professional and tech-savvy solution that empowers us to unlock the full potential of our data and achieve tremendous success.

HubSpot CRM Feature Ratings

Customer data management / contact management
8
Workflow management
5
Opportunity management
7
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
7
Interaction tracking
10
Case management
10
Call center management
8
Help desk management
10
Lead management
10
Email marketing
9
Task management
9
Billing and invoicing management
7
Reporting
10
Forecasting
8
Pipeline visualization
5
Customizable reports
9
Custom fields
9
Custom objects
6
API for custom integration
7
Role-based user permissions
9
Single sign-on capability
8
Social data
8
Social engagement
8
Marketing automation
8
Compensation management
9
Mobile access
7