Item: HubSpot CRM
Rating: 7
Author: zubair noor

Use Cases and Deployment Scope

We use it to manage our outbound sales data, it is very simple to use, and ready support by the back end is always there. There are so many use cases we are solving through this; emails, calls, data management, and lead management are some key features. Good to use.

Pros and Cons

Lead management.
Email management.
Data management.

The overall interface should be improved.
Timely support.
Integration with other global saas tools.

Return on Investment

Roi, in terms of time management, is good.
overall data mapping is too good.
Marketing expenses can be lowered.

Usability

It is very easy to use as its simplicity in the interface and different modules make it a good fit for the market, there are a couple of suggestions already given on what to improve on the product level rest is all good, thank you for such a good tool. Thanks

Alternatives Considered

Formstack for Salesforce

To summarize their differences succinctly: Salesforce has an edge when it comes to reporting and customization. HubSpot has less of a learning curve, boasts a superior interface, and offers better-rounded marketing and sales tools at an accessible price point (not to mention a free tier). These are some of the main differences.

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Likelihood to Recommend

As already said, it is a good-to-use product; some of the key features are lead management, email management, and overall data mapping. Things can which can be improved are user experience, real-time support, and timely help, overall it is good to have a tool in your tech stack.

Good product.

Overall Satisfaction with HubSpot CRM