HubSpot great ROI!
December 18, 2023

HubSpot great ROI!

Paul R. Gerard | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I use HubSpot on a daily basis. We utilize the CRM to build our sales pipeline, track our interactions, and close on our current pipeline. It's a phenomenal CRM, superior to what I have used in the past. We run numerous outreach campaigns through the tool with great success. Cold call, SMS, LinkedIn, email etc...
  • Outreach campaigns
  • Email campaigns
  • LinkedIn campaigns
  • Simplify reporting dashboard.
  • More tutorials offered
  • Forecasting simplified
  • 50MM pipeline created in 2023
  • 15MM closed in 2023
  • 2024 looking extremely promising
HubSpot is superior! I use monday.com, Copper, Acculynx etc. HubSpot smokes them out of the water in all categories accept cost. If you utilize the tool, the ROI is significant. We have been able to maximize our outreach and capitalize on features, options, reports of this tool. Highly recommend.
HubSpot is by far the best CRM I have used. Efficiency, options, features etc. The tool is straight forward and not overly complex. These is a learning curve but it's reasonable if you jump right in. I recommend HubSpot to colleagues and Team members here at OSP. HubSpot has done a great job, and they seem to be consistently improving CRM. Bravo!

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

It's an extremely powerful tool. I have used many CRM's over the years and it is superior in efficiency, features and options. We have been able to run top notch outreach campaigns with tasks being set to make sure we're not miss anything. I am still learning some of the features but would highly recommend this CRM.

HubSpot CRM Feature Ratings

Customer data management / contact management
9
Workflow management
9
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
9
Interaction tracking
9
Case management
8
Call center management
8
Help desk management
8
Lead management
9
Email marketing
10
Task management
10
Reporting
8
Forecasting
8
Pipeline visualization
9
Customizable reports
Not Rated
Custom fields
9
Custom objects
Not Rated
API for custom integration
5
Role-based user permissions
9
Single sign-on capability
9
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Mobile access
9