Very helpful and easy CRM for small companies
June 23, 2016

Very helpful and easy CRM for small companies

Yassir Benjilali | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Free

Modules Used

  • Insightly iOS / Android Mobile App

Overall Satisfaction with Insightly

We use Insightly mainly in the sales department. It allows us to store all leads, to store all actions made with prospects/clients and to schedule future tasks. As a general manager it allows me to follow the commercial actions of my sales team and to attribute actions to each one. When a sales employee quits the company it's easier to work on his files and transfer them to someone else.
  • Very easy to use, don't need too much training for employees
  • Easy task management
  • Personalization of fields
  • The mobile app is too slow, and is not easy to use
  • More visual reports
  • Increased Sales
  • Improved efficiency
I think Insighlty allows us to optimize our prospect database, to follow prospects for more than 2 years and transform some of them to clients. The task management with the team is much more efficient.
I chose insightly for the design.
It's well suited for small companies with basic sales processes and a very limited ability to train people.

Insightly Feature Ratings

Customer data management / contact management
8
Workflow management
6
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
7
Interaction tracking
9
Lead management
8
Task management
10
Reporting
5
Pipeline visualization
8
Customizable reports
5
Custom fields
8
Single sign-on capability
10
Mobile access
4