Overall Satisfaction with Intercom
I use Intercom to create and manage all communication campaigns with my clients.These campaigns range from communications about product launches, satisfaction surveys and invitations to events.The channels I use most are: Emai, Pop up, Tooltip and News.I also manage my clients’ segmentations. My company is a SAAS specialized in providing Lean planning solutions for construction companies.I am responsible for all customer contact points. From individual communications to mass communications.I need to create them, segment them and monitor their engagement and make internal reports for my leaders.
- comunication in app
- user segmentation
- countless forms of communication
- reports on communications performance
- more customization
- improve usability when creating tours
- increased communications engagement through segmentations
- increase in the number of leads through our trial
We do not integrate with other tools yet.
O Intercom é a primeira plataforma que utiliza. Não tenho como comparar.
Do you think Intercom delivers good value for the price?
Not sure
Are you happy with Intercom's feature set?
Yes
Did Intercom live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Intercom go as expected?
I wasn't involved with the implementation phase
Would you buy Intercom again?
Yes