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JIRA is a Japanese word (gojira)
July 29, 2016

JIRA is a Japanese word (gojira)

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with JIRA Software

JIRA was used to track the production cycle of thousands of internal digital products and requests. It was linked with Smartsheet for easy access to our internal database and helped with visibility across multiple teams.
  • Organizes queues well
  • Easy to learn
  • Links with other software tools like Smartsheet
  • Customizable
  • A lot of manual entry in the beginning but administrators can create templates
  • Since it's cloud based, we experienced a lot of system failures where we couldn't access information
  • Could be very slow depending on connectivity issues
  • It was a huge improvement compared to the startup's original clunky, slow and antiquated database which was built in-house.
  • I think it certainly sped up our daily activities which meant delivering projects faster and consequently a positive impact on ROI across the board.
  • It helped facilitate interdepartmental communication and collaboration in workflow.
I wasn't the decisionmaker but knew JIRA was the latest in database technology and was glad to everyday user experience with its functionality and capabilities. Several industries and large organizations have chosen JIRA but again, it depends on how strong and aware your programmers are of your needs to implement correctly and meet your workflow needs.
It was helpful with project management and customizing multiple approvers but wasn't useful when I was in Marketing. Events management has so many more action items that it wasn't scalable or useful in my previous role. But all this depends on your infrastructure and if JIRA representatives get to speak directly with users or if your organization relies solely on your IT staff to implement without having the full scope of its capabilities or functionalities for customization.