Khoros for communities
December 05, 2023
Khoros for communities
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- Response
- Messaging
Overall Satisfaction with Khoros Care
We used it as a community management tool. We had a large community of former students who interact with current students for networking and Khoros helped us gather insight from these interactions.
- Comunity management
- Fast customer support
- Data analysis and reports
- Still some bugs when showing pictures
- Clearer rules for blocking and reporting problematic content
- Lists are not available yet
Zendesk was too big and complex, way more functionalities than we needed and that made the onboarding process dificult.
Do you think Khoros Care delivers good value for the price?
Yes
Are you happy with Khoros Care's feature set?
Yes
Did Khoros Care live up to sales and marketing promises?
Yes
Did implementation of Khoros Care go as expected?
I wasn't involved with the implementation phase
Would you buy Khoros Care again?
Yes