Khoros Marketing is definitely a helpful tool for your business
Updated July 13, 2023

Khoros Marketing is definitely a helpful tool for your business

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Social Marketing

Overall Satisfaction with Khoros Marketing

We use the platform to schedule all our social posts and track them as well. In my role, I'm responsible for approvals all the scheduled posts and also schedule posts. We use the Khoros analytics to track the progress of our social posts. Adding plans and labels helps in fetching those numbers and measuring results.
  • Post creating feature.
  • Plans and labels.
  • Analytics.
  • Auto labelling and plan.
  • More accuracy in Analytics.
  • Fixing minor tool bugs.
  • Improved in quality of social post because of Approvals.
  • Improved content management.
  • Reporting purposes.
Khoros has a lot of potential to grow as the business grows and often, these requests are accommodated to keep the functions smooth.

Do you think Khoros Marketing delivers good value for the price?

Yes

Are you happy with Khoros Marketing's feature set?

Yes

Did Khoros Marketing live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Khoros Marketing go as expected?

I wasn't involved with the implementation phase

Would you buy Khoros Marketing again?

Yes

Khoros Marketing will be best in use if you have a business where you have multiple accounts, and post in high numbers and across various social platforms. It will help in organizing and planning content ahead. Along with that, the tool can also be used to track the progress of the content.

Khoros Marketing Feature Ratings

Boolean keyword searches
7
Filtering out noise/spam
6
Sentiment analysis
7
Broad channel coverage
7
Content planning and scheduling
8
Audience targeting
6
Workflow management
7
Bulk actions
5
Lead generation
7
Content marketing
7
Campaigns and promotions
7
Twitter
8
Facebook
8
LinkedIn
8
Instagram
6
Campaign success analytics
7
Real-time tracking
5
Competitor analysis
5
Role-based user permissions & privileges
7
Mobile access
7