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There is no better tool for email than this.
April 25, 2023

There is no better tool for email than this.

Ricardo Acevedo Teran | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Klaviyo

Klaviyo is our main tool to contact our consumers with their emails and other minor channels. We needed do more with email marketing, we had a good and strong database of emails that we wanted to engage in a more impactful way. At the same time, we also wanted several automations to run.
  • Automations
  • Reporting
  • Email templates
  • Email flows
  • Pricing seems steep
  • Better management of contacts
  • Return on Investment
  • Optimization
  • Personalization
  • Shopify
  • Surveykiwi
No.
With Klaviyo you can easily see which emails are working for you and where the revenue is coming, it is easy to make decisions in order to improve those to generate extra revenue. You can also segment your audience easily in order to treat them in a more effective way.
Engagement and churn.
Klaviyo is the market leader, it takes the podium and working with the platform you can easily see why this is the case. The only thing hard with Klaviyo is knowing how to pronounce the name. They have also done a good job if adapting to your company size.

Do you think Klaviyo delivers good value for the price?

Yes

Are you happy with Klaviyo's feature set?

Yes

Did Klaviyo live up to sales and marketing promises?

Yes

Did implementation of Klaviyo go as expected?

Yes

Would you buy Klaviyo again?

Yes

Klaviyo lets you start small and grow your way into the tool. At the beginning it might be a little too much, but it will easily start to become second nature so in my opinion this is a tool that works for someone who is just starting their ecommerce website or for the seasoned veteran with millions of monthly emails.

Klaviyo Feature Ratings

9.1
WYSIWYG email editor
9
Dynamic content
10
Ability to test dynamic content
9
A/B testing
9
Mobile optimization
9
Email deliverability reporting
9
List management
8
Triggered drip sequences
10
9.0
Lead nurturing automation
9
Lead scoring and grading
9
Data quality management
8
Automated sales alerts and tasks
10
Campaign Management ()
Not Rated
Social Media Marketing ()
Not Rated
9.7
Dashboards
9
Standard reports
10
Custom reports
10
Not Rated
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
Not Rated
Integration with Salesforce.com
Not Rated

Using Klaviyo

3 - Ecommerce and Marketing