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KnowBe4 Security Awareness Training
Updated October 04, 2023

KnowBe4 Security Awareness Training

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Training Access Level III (Diamond)

Modules Used

  • KnowBe4
  • The Security Awareness Company
  • Popcorn Training
  • exploqii
  • Twist & Shout
  • CLTRe Security Culture Survey
  • Compliance Plus

Overall Satisfaction with KnowBe4 Security Awareness Training

We use KnowBe4 Security Awareness Training for monthly awareness training, monthly phishing tests, and annual questionnaires to gauge employee knowledge. The entire company is required to complete the monthly trainings to satisfy requirements set forth from different resources. We automatically set up employees and schedule the monthly trainings automatically.
  • Monthly trainings automatically set up
  • Automatically sending phishing tests
  • Disabling employees automatically through AD
  • Automatically enrolling new employees
  • Reporting- the reports I am looking for are never there, I have to run through PowerBi to get reports of things I actually need
  • I think there should be a way to send an email with every person who has not completed a required training to a higher power for non compliance issues
  • Allows us to meet compliance requirements set forth
We used a product prior to KnowBe4 Security Awareness Training that was less extensive in its options

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

Allows us to have different content each month to keep things fresh and up to date with current security concerns and practices
Set up with AD. Automatically enrolls new users and deactivates users based on their AD profile. Have different groups based on their newness...like new users get put into easy phishing training vs average employees
Most important is 100% completeness. I need a report that generates from every training and alerts upper management to employees that are past due (thus out of compliance). I can't find a good report that lumps all past due employees together and which training they have not completed
In my opinion, best suited for companies that want a mostly automated monthly/regular training modules with low effort. In my experience, not the best for specialized training because there are few options for that and not the best for customized reports.

KnowBe4 Security Awareness Training Feature Ratings

Security Awareness Training
6.1
Training Content Library
7
Multilingual Training Content
7
Training Gamification
7
Industry-Specific Security Training
5
Individualized Security Training Plans
5
Phishing Simulations
8
Security Reporting
7
Integration with Security Tech Stack
3
Security
7.5
Role-based user permissions
5
Single sign-on capability
10

KnowBe4 Compliance Plus

We have compliance Plus but haven't figured out how to implement it in our program because we have another product that we use for compliance training. Some of compliance plus doesn't apply because it's for other countries
Employees have already been using KnowBe4 and know that it is legitimate and understand how to use it every month. It could be a seamless transition to also implement compliance training through it
If it makes employees aware of the legal requirements that affect their work it could potentially help prevent legal violations that could result in penalties, fines, or even criminal charges. I do think that the compliance plus course work should be a part of diamond status though and not a separate entity.
Compliance training is just as important as security awareness training and should be a part of the same program and same application
We are currently paying for KnowBe4 Compliance Plus as well as another compliance training product that also offers additional learning programs. Because the other product also offers training classes, I believe we will still plan to use it.

KnowBe4 Security Awareness Training New Features

It makes it so much easier to maintain users - new users automatically get set up, terminations automatically happen. If an employee is on FMLA or short term disability or parental leave, we can mark it within the application itself and that is really all of the additional user management that we need to fill out
The phishing is amazing because it really mimics real life possible phishing emails - they are targeted and do really get people thinking and checking links.
Easy to use and set up and easy to report on progress
We do not use PhishFlip, however, we have set up phisher with system rules that tag emails with commonly used subjects, brands, and words that are commonly used in phishing attempts