Email Marketer's Review of Litmus
February 13, 2024

Email Marketer's Review of Litmus

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Litmus

I use Litmus to check that my emails are rendering correctly in all browsers and on all devices. Additionally, I use Litmus to edit the template code and confirm that my changes have not broken anything. Litmus addresses being able to test emails on devices that my team does not use but that our customers will still receive emails on. I use Litmus anytime I am altering an email template and also periodically to test that current templates have not broken due to system updates.
  • Email Template Previews and QA
  • Email Template Building
  • Preview and QA testing is outdated for Android devices
  • Preview and QA testing is not available for the newer iOS devices
  • Preview and QA testing is not accurate for Microsoft desktop devices
  • It takes so long for Preview and QA testing to load. I would love the load speed to improve
  • Litmus allows us to send most emails with confidence
This does save some time instead of having to open a new browser and copy your email template code in
I currently do not utilize performance metrics from Litmus.
I didn't realize this was a feature. I might use going forward.

Do you think Litmus delivers good value for the price?

Not sure

Are you happy with Litmus's feature set?


Did Litmus live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Litmus go as expected?

I wasn't involved with the implementation phase

Would you buy Litmus again?


Litmus is well suited for general QA testing on old email templates but when building email templates from scratch, Litmus is not 100% reliable. For instance, it sometimes shows a code break in testing but in the live version does not. This is confusing and makes trusting Litmus harder.

Litmus Feature Ratings

WYSIWYG email editor
Not Rated
Dynamic content
Not Rated
Ability to test dynamic content
Not Rated
Mobile optimization
Email deliverability reporting
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
URL Validation
Not Rated
Link Tracking
Not Rated
Spam Testing
Not Rated
Email Previews