LogMeIn Rescue might help you out in a tight support spot
May 23, 2024
LogMeIn Rescue might help you out in a tight support spot
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with LogMeIn Rescue by GoTo
We use it for supporting internal endusers, as well as for supporting public individuals and business who use our services.
- Provides connectivity to almost any device
- Allows full control of a device once connected
- Offers additional options like administrative access w/o repeated prompts, reboots with auto-reconnect, etc.
- Persistent connection options are available for frequently-supported devices
- Controlling a remote Mac can be problematic
- Connecting to multi-monitor systems sometimes causes issues
- Still requires a baseline level of human interaction to get a support session connected
- No strong impact overall, our use case is more edge
I wouldn't say that it does?
I am not sure how it would ensure security. I guess it allows for more secure remote connections, but not in any way that has a significant impact on the organization.
Pretty much identical to the GoTo products
Do you think LogMeIn Rescue by GoTo delivers good value for the price?
Yes
Are you happy with LogMeIn Rescue by GoTo's feature set?
Yes
Did LogMeIn Rescue by GoTo live up to sales and marketing promises?
Yes
Did implementation of LogMeIn Rescue by GoTo go as expected?
Yes
Would you buy LogMeIn Rescue by GoTo again?
Yes